Many organizations believe they have a culture of collaboration when they are actually operating within a consensus culture. The distinction is critical as collaboration – not consensus – is the key that enables high-performing teams to deliver top results.
A purpose-driven organization can provide unique competitive advantages that benefit employees and customers alike. Learn how you can take advantage of the intrinsic value this kind of organization offers by aligning purpose with profits.
The right organization design and structure, combined with a company-wide commitment to deliver differentiated customer experiences, will enable your business to build and maintain long-term customer loyalty.