Interacting with customers in a virtual environment has become the new normal. Businesses can thrive by using organization design tools and principles to redesign their customer transactions for a virtual world.
While the year 2020 taught business leaders the true meaning of uncertainty, the lessons learned through those challenging experiences can enable new strategies. Here are five considerations that may impact your organization’s ability to thrive in 2021.
Looking to reduce costs during your organization redesign? Consider changing how the work is done and then align staffing levels to match the work.
To keep pace with changing times, leaders must re-think the entire footprint of how their organizations are structured and how they operate.
Building an organization design team? Evaluate candidates’ “learning agility” – their ability to master new skills and find new solutions.
Many executives struggle with making decisions in their business leadership roles. Consider these four questions when faced with a significant decision.
The guidelines outlined here can be an effective roadmap to help drive a successful digital transformation.
Corporate strategy can be a point of differentiation. Look at your business as you would an investment portfolio and determine how to allocate resources in ways that create the greatest returns.
For Alignment Leaders and Change Partners who want to be more effective in leading their change initiatives, here are a few key phrases to help start conversations.
These three steps can help leaders get the most out of spans and layers adjustments. and make sure a span and layer analysis doesn’t lead to unintended consequences.