Interacting with customers in a virtual environment has become the new normal. Businesses can thrive by using organization design tools and principles to redesign their customer transactions for a virtual world.
To keep pace with changing times, leaders must re-think the entire footprint of how their organizations are structured and how they operate.
Using these 4 levels of learning as a guide, you can develop and measure your virtual training efforts to ensure you get the most out of the time and funds invested.
What does the next step beyond crisis-mode look like for an organization – and how do companies adjust for the long-haul? As with any significant change to an organizational ecosystem, alignment is key.
What is most important in structuring your organization for the post-crisis future? A successful comeback requires strong, positive, transparent leadership and good communication.
If you manage organization design efforts as projects that require prioritization, focus and collaboration, you have a greater chance of success, as these factors are within your control as a leader.
Moving forward, the success of businesses will be influenced by how well they can adapt, replacing old organizational strategies with the ability to react to quickly changing conditions.
Organizations cannot afford to put strategic initiatives on hold. Use this time to focus on ensuring that your company emerges on the other side of the current crisis in a better position for the future.
Like geese, whose evolved instincts lead them home, agile Alignment Leaders® need to be able to utilize the talents and abilities of team members in creative ways to overcome the challenges incident to a global crisis.
Leveraging digital transformation in ways that transform experiences, create exponential improvements, are highly scalable, and expedite progress could result in revolutionary changes for your organization.