BLOGS

Corvette driving toward the sunset

Racing Toward Successful Change

What can we learn from an iconic car brand? We share Corvette’s successful change and transformation practices.

Customer Satisfaction

Maintaining Customer Satisfaction During Change Transformation

The availability of countless tools, software and management systems, customized training programs, and strategic planning applications, makes it easy to forget the reason we have them in the first place.  The reason is the customer.

Successful business professionals find out what really matters to the customer

Finding Out What Really Matters to the Customer

Often, what actually drives customers’ buying behavior may be unrelated to what they say they want. The things customers say and believe aren’t always what forces their actions or decision.