Finding good people has always been a challenge for many organizations. Now, in an economy that has been described as a “war for top talent,” the search for competent workers has taken on an even more urgent tone. Yet, many...Read Post
Change management is a complex affair. Successful organization change requires a thorough understanding of past and current market conditions, organization structure, and operational efficiency. But perhaps the most important thing change leaders must grasp is the way the human mind...Read Post
In the fast-moving business world, organizations are constantly strategizing to keep ahead of a crowded field of competitors. Time is always a commodity and decisions that take too much of it can cost an organization money, positioning and other setbacks....Read Post
With today’s availability of countless sophisticated tools, software and management systems, customized training programs, and strategic planning applications, it can be easy to forget the reason we have all of these tools and systems in the first place: the customer....Read Post
Every organization is aware of the importance of customer experience. Some companies, such as Apple, have gone to great lengths to ensure a positive experience every step of the way, from purchase to disposal. Everything—from ordering to delivery speed, opening...Read Post
Resourcing is a perpetual challenge organizations face in driving transformation. Sooner or later, every transformation leader will find him or herself in the position of needing specific talent or resources other than those which are normally under their control. When...Read Post
In the initial stages of an organization redesign, enthusiasm often runs high. Everyone is excited to brainstorm new ideas and develop new solutions for solving problems or issues in ways that are more effective, efficient, and profitable. But as important...Read Post
A colleague once told me a story about an acquaintance of his who was asked to take over management of a failing manufacturing plant in the hopes that he could turn it around. All he did for the first month...Read Post
All great accomplishments start with great ideas and/or plans, but it takes action to bring them to reality. When we redesign an organization’s business model or its organization design, it’s one thing to blueprint or architect it to create a...Read Post
Any organization, regardless of its size, type, or industry, must constantly undertake change and transformation. With the need for change comes the need for effective organization design and change transformation management to support these initiatives and ensure that they meet...Read Post
