Post Archive

December 26, 2018

Take Time for a 24-Hour Holiday Re-Boot

“Be thankful for what you have; you’ll end up having more.” —Oprah Winfrey In business, we are always in the pursuit of improvement: having more, being better, going faster, doing things cheaper, and so on. As a result, when you...
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July 31, 2018 Customer Satisfaction

Maintaining Customer Satisfaction During Change Transformation

With today’s availability of countless sophisticated tools, software and management systems, customized training programs, and strategic planning applications, it can be easy to forget the reason we have all of these tools and systems in the first place: the customer....
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June 12, 2018

4 Keys to Managing Your Change Implementation Journey

In the initial stages of an organization redesign, enthusiasm often runs high. Everyone is excited to brainstorm new ideas and develop new solutions for solving problems or issues in ways that are more effective, efficient, and profitable. But as important...
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June 6, 2018 Agile Organization Design

Why Take an Agile Approach to Organization Design?

Agile frameworks are gaining popularity as an alternative to more traditional product development and project management practices. As they rise in popularity and demonstrate increases in productivity and success, many executives are asking themselves how they can use Agile organization...
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April 25, 2018 Diversity

How Diversity and Inclusion Impact Organization Design

Almost all organizations now are aware of the importance of diversity. Most have identified at least one person at the executive level whose role and responsibility is to help the organization address systemic issues around lack of diversity or the...
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September 27, 2017 Change Management

Redefining Change Management

Traditionally, much of the activity involved in change management has revolved around the art of communication and persuasion. To effectively create change in an organization, it is imperative to anticipate the reactions of stakeholders to a proposed change, and effectively...
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