Design Thinking: 4 Ways to Embed Empathy Into Organization Design
Using design thinking techniques such as interviews, persona profiles, empathy exercises and storytelling will allow teams to design an organization that meets their customers’ needs.
Journey Management
In Praise of Decisiveness: Change Leadership Techniques to Conquer Indecision
Many executives struggle with making decisions in their business leadership roles. Consider these four questions when faced with a significant decision.
Metrics that Matter: Eliminating “Anti-Metrics” That Disrupt Organizational Performance
Aligning metrics with organizational strategy and desired behaviors helps you achieve optimal results. Make sure “anti-metrics” are not interfering with organizational success.
Futurism: Understanding Emerging Business Trends
Being a futurist means paying attention to new patterns and trends and developing possible scenarios for the future. What is the best way to build the future smartly, thoughtfully, and effectively?
Digital Transformation Through Journey Management
Consider these steps and strategies to better manage the many moving parts of journey management to achieve a successful digital transformation.
Riding in the Rain – New Organizational Strategies for New Times
Moving forward, the success of businesses will be influenced by how well they can adapt, replacing old organizational strategies with the ability to react to quickly changing conditions.
Harnessing the Power of Engaging Questions
Asking engaging questions can increase innovation and reduce business risk because it effectively enables the root causes of issues to be revealed – showing you the real truth of what is happening within your organization.
The Only Constant [in Business] is Change
If you feel like you are in constant change without the benefit of results, you are possibly not planning your changes strategically and with your organizational design in mind.
Goal Setting: A Tool for Employee Motivation
The process of goal-setting is a powerful tool for motivation and increased productivity. It can help each employee understand how they contribute to the organization’s bigger objectives.
Actualizing your Competitive Advantage
What is the solution to gaining and keeping a competitive advantage in your organization design? Learn to bring strategy back into your thinking and focus.