The availability of countless tools, software and management systems, customized training programs, and strategic planning applications, makes it easy to forget the reason we have them in the first place. The reason is the customer.
Leaders can be overwhelmed by the number of decisions they must make to move forward. Agreeing on common organization design principles in advance can streamline the process for making critical decisions in the future.
Peloton’s rapid growth during 2020 also brought growing pains, as disgruntled customers waited months for equipment deliveries. These questions can help ensure your organization design is properly aligned with your growth strategy.