Improving the Odds of a Successful Organization Redesign
Developing a carefully thought out plan of action before embarking on an organization design will help ensure success and avoid a drawn-out process.
Organization Design
Design Thinking: 4 Ways to Embed Empathy Into Organization Design
Using design thinking techniques such as interviews, persona profiles, empathy exercises and storytelling will allow teams to design an organization that meets their customers’ needs.
Rethinking Customer Transactions for a Virtual Environment
Interacting with customers in a virtual environment has become the new normal. Businesses can thrive by using organization design tools and principles to redesign their customer transactions for a virtual world.
Learning Agility: Key to Building a Great Team
Building an organization design team? Evaluate candidates’ “learning agility” – their ability to master new skills and find new solutions.
Spans and Layers: A Word of Caution
These three steps can help leaders get the most out of spans and layers adjustments. and make sure a span and layer analysis doesn’t lead to unintended consequences.
Architecting Your Matrix Organization for Marketplace Success
So, you’ve determined that a matrix organization aligns with and will drive your strategic objectives. Now what? How do you design the best matrix organization for you? Setting up a matrix may seem simple—determine where the solid and dotted reporting lines go and send out an email. If our recent
What is Organizational Alignment & How Can it Support Strategic Goals?
The best organizations are well-oiled machines. Using the cube model as an alignment tool can keep your business running at optimal efficiency and productivity.
Using Linkages for More Efficient Organization Design
Linkages are a key aspect of every organization design that leaders should carefully examine to help their organizations be more successful.
Three “Must-Do’s” to Ensure Successful Organization Design
If you manage organization design efforts as projects that require prioritization, focus and collaboration, you have a greater chance of success, as these factors are within your control as a leader.
Centers of Expertise and Shared Services: More Gray Than Black and White
There is no one-size-fits-all template for shared services models and centers of expertise. To implement successfully, these organizational constructs need to be designed to fit within the context of each organization’s unique structure, needs, and goals.