Sharon Moura

A good business operating system works like a set of finely tuned gears to support your organization's objectives

Four Steps For Designing an Effective Business Operating System

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Learn how to design a business operating system that aligns with your organization’s strategy and helps address critical performance levers.

Organizational implications of digital transformation – Partner Ecosystems

A Winning Partner Ecosystem Starts with Organizational Alignment

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Building partner ecosystems – and aligning organizations to maximize their success – can be a valuable tool in today’s changing marketplace.

Collaboration, not consensus, is the key to delivering results.

Confusing a Collaboration Culture with a Consensus Culture

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Many organizations believe they have a culture of collaboration when they are actually operating within a consensus culture. The distinction is critical as collaboration – not consensus – is the key that enables high-performing teams to deliver top results.

Organization design team members embed empathy using design thinking techniques.

Design Thinking: 4 Ways to Embed Empathy Into Organization Design

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Using design thinking techniques such as interviews, persona profiles, empathy exercises and storytelling will allow teams to design an organization that meets their customers’ needs.