Post Archive



March 15, 2017

Strategy Implementation Your Customers Can Feel

How do you deliver an unforgettable experience to your customers that will differentiate you from your competitors? The answer is fairly simple: Understand what customers see as “critical moments” with your product/services. Make sure your customers can feel your strategy... Read Post

February 1, 2017

Benefits of Doing Organization Design in an Agile Way

Agile methodologies have been used since the early 2000s, and most people are familiar with its use in rapid, iterative software development. However, are there other applications for Agile methods and principles? Can we apply Agile principles more generally even... Read Post

January 25, 2017

Overcoming the Challenge of Making Trade-offs

Every organization struggles to make trade-offs. Naturally, it is hard to say no to good opportunities. However, intuitively we know that we can’t be everything to everybody, that our resources are limited, and that not everything will fit onto our... Read Post

January 4, 2017

Don’t Sprint an Organization Transformation Marathon

With the beginning of a new year, many executives are looking to improve their businesses, their market presence, and their competitive advantage over the course of the new year. This may include changes to strategy, enhancements to organization capabilities, streamlined... Read Post

December 14, 2016

A Key Ingredient to Change Transformation Success: A Great Change Partner

What is one of the most important ingredients in helping leaders guide their organizations through a change transformation? Having a trusted change partner to act as a guide, advisor, and sounding board along the way. But, what makes a good change partner? What are the five key to choosing the right change partner? Read Post