Finding Out What Really Matters to the Customer
Often, what actually drives customers’ buying behavior may be unrelated to what they say they want. The things customers say and believe aren’t always what forces their actions or decision.
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Don’t Over-Focus on External Measurements
Organizations should look both inside and outside their organization to benchmark performance. Examine your measurement systems to see if you have effective means of assessing progress.
Is Ambiguity Making Your Organization Less Effective and Efficient?
These six suggestions can help resolve ambiguity in the work place by addressing the areas of possible organizational misalignment.
Organizational Resilience Series Part 3: Ways of Working
Designing ways of working with humans at the center starts with involving the workforce in the design process itself.
Organizational Resilience Series Part 1: Adaptability
Adaptability is a key component to building a resilient organization that can move forward confidently regardless of what the future holds.
Reaping Benefits, Mitigating Risks in Functional Structures
Functional design provides extensive benefits as well as challenges. To optimize the structure, leaders should ensure that functions operate within scope and that cross-organizational silos are bridged.
Organization Design Conference 2021
Organizations are having to re-invent themselves to remain competitive. The focus of this year’s Organization Design Conference will be on new business models with real-life case studies. Join us virtually on Nov. 3 – 5, 2021
Populate Your Redesign Team with the Right People
Having a strong team in place can make the difference in achieving a successful organization redesign. These tips can help you determine what characteristics to look for in redesign team members.
Confusing a Collaboration Culture with a Consensus Culture
Many organizations believe they have a culture of collaboration when they are actually operating within a consensus culture. The distinction is critical as collaboration – not consensus – is the key that enables high-performing teams to deliver top results.
The Fallacy of Sunk Costs: Knowing When to Pull the Plug
It is human nature to cling to an idea or project in which we’ve invested a significant amount of time, even when it’s clear that it is no longer working. How does this translate to the world of organization design?