Organizations often have their own specific third rails—sensitive topics that are so highly charged that no one feels they can survive trying to address a problem or change needed. Sometimes these are long overdue changes where a powerful executive shuts down discussion. And so the organization continues irrationally behaving the
As we work with major organizations undergoing HR transformation (and many are still underway), we find variants of the three-pronged HR delivery model (business partners, HR operations and centers of expertise) popularized by David Ulrich over 20 years ago. One recurring challenge is freeing up Business Partners to fulfill the strategic relationship building and brokering role envisioned in many, if not most HR models.