Human resource (HR) leaders are uniquely positioned within their organizations to play a significant role in change management. Traditionally, they have been workplace policy enforcers, employee liaisons, and corporate communicators. However, the evolving corporate climate–and the influence of technology and workplace analytics–have reshaped the HR function. It warrants a different
A recent survey of 246 CEOs worldwide found that 64% believe innovation and operational effectiveness carry equal importance for their companies’ success. More than half stated that innovation was a priority and they were adept at generating new ideas and approaches. We recently worked with a large company’s research and
Companies seeking to gain market share have to execute an organization strategy that allows them to differentiate and win in the marketplace. There are many ways for organizations to differentiate. These may include, but are not limited to: Great customer service Most innovate product offerings Most convenient delivery method Best
Competition has changed the corporate landscape and the way we must do business. Differentiation in the marketplace used to be much simpler: focus on making a great product or providing an improved or much-needed service. Those days are gone. Today, products themselves have become undeniably similar and struggle to deliver
I am often asked how to implement organization change. Effective implementation starts with the leadership team. The role of leadership in change management is to: Facilitate Change: Bringing the right people together, understanding the parts of the organization that will be affected, and knowing how to orchestrate the complexity of
In today’s highly competitive global market, companies rise and fall faster than ever before. Motorola, Eastman Kodak, and Blockbuster are examples of well-recognized brands that were once market leaders in their respective industries. These companies were known for being innovative and capitalizing on market opportunities. All of that changed when they
Having the right people on your strategic business planning team is essential for achieving desired results. Leaders should include people who are aligned with the organization’s goals. It is also advisable to have people on your strategic business planning team who understand and agree with the logic used in making
As we work with major organizations undergoing HR transformation (and many are still underway), we find variants of the three-pronged HR delivery model (business partners, HR operations and centers of expertise) popularized by David Ulrich over 20 years ago. One recurring challenge is freeing up Business Partners to fulfill the strategic relationship building and brokering role envisioned in many, if not most HR models.
Everyone has limited resources. Everyone must choose where value will and will not be offered. Understanding and appreciating this enables organizations to focus limited resources on the most strategic and differentiating activities. It enables leaders to be smart about where they prune costs. Believing that your organization can do everything—that it can be everything for everyone—prevents an organization from really differentiating itself in a sustainable way.