Every cloud has a silver lining, and 2020 is no exception.

Silver Linings: Lessons We’ve Learned in 2020

Many people look forward to putting a difficult year behind them, while others see this year as a period of positive changes and opportunities. Look for the silver linings in the lessons of 2020.

Identify your personal warning lights to increase resiliency

Increasing Resiliency: How to Identify & Resolve Personal Warning Lights

If 2020 has left you feeling depleted of your normal energy and vitality, here are four ways to recharge your battery to provide the resiliency needed to lead your organization into 2021.

Organization design team members embed empathy using design thinking techniques.

Design Thinking: 4 Ways to Embed Empathy Into Organization Design

Using design thinking techniques such as interviews, persona profiles, empathy exercises and storytelling will allow teams to design an organization that meets their customers’ needs.

Alignment leader and change partner working together for organization redesign success

Organization Redesign Success Starts with this Dynamic Duo

Two key roles provide the basis for a successful organization redesign project. Learn how strategic partnerships between Alignment Leaders® and change partners can ensure positive transformations.

Organization design team rethinking customer transactions for a virtual environment

Rethinking Customer Transactions for a Virtual Environment

Interacting with customers in a virtual environment has become the new normal. Businesses can thrive by using organization design tools and principles to redesign their customer transactions for a virtual world.