Spans and Layers: A Word of Caution
These three steps can help leaders get the most out of spans and layers adjustments. and make sure a span and layer analysis doesn’t lead to unintended consequences.
Month: September 2020
Organization Culture & Business Relationships, Part 2: Five Essential Business Values
These 5 essential business values will increase your organization’s capabilities to deliver an exceptional customer experience.
Organization Culture & Business Relationships-5 Ways to Optimize Customer Experiences, Part 1
The right organization design and structure, combined with a company-wide commitment to deliver differentiated customer experiences, will enable your business to build and maintain long-term customer loyalty.
Architecting Your Matrix Organization for Marketplace Success
So, you’ve determined that a matrix organization aligns with and will drive your strategic objectives. Now what? How do you design the best matrix organization for you? Setting up a matrix may seem simple—determine where the solid and dotted reporting lines go and send out an email. If our recent
Recipe for Success: How 3 Organization Design Principles Helped a Business in Crisis
The last few months have been difficult for all organizations. In this environment, the value of understanding how to align strategy, capabilities and tradeoffs/choices is more important than ever.
Effective Change Management: 4 Ways Executives Can Lead Teams to Success
Executives that can look beyond their own self-interest to prioritize the needs of the organization as a whole will achieve greater success.