A purpose-driven organization can provide unique competitive advantages that benefit employees and customers alike. Learn how you can take advantage of the intrinsic value this kind of organization offers by aligning purpose with profits.
Peloton’s rapid growth during 2020 also brought growing pains, as disgruntled customers waited months for equipment deliveries. These questions can help ensure your organization design is properly aligned with your growth strategy.
Interacting with customers in a virtual environment has become the new normal. Businesses can thrive by using organization design tools and principles to redesign their customer transactions for a virtual world.