Post Archive



December 13, 2017 Transformation Mindset

Cultivating a Successful Transformation Mindset

In many ways, implementing organization change is a matter of mindset. The role of leadership in change management involves to a large extent ensuring that people at all levels of the organization adopt the proper mindset for success. There is...
Read Post

December 6, 2017 Organization Design Trends

Organization Design Trends for Practitioners in 2018

Last November 9-10, I had the privilege of attending (and presenting at) the 13th Annual Organization Design Conference in New York City. This conference is designed for executives and practitioners from any discipline responsible for large-scale transformation efforts, and it...
Read Post

November 29, 2017 Organization Design

Organization Design Trends: What is the Right Model for You?

Traditional organization design methods don’t always move fast enough to keep up with the pace of change with which businesses must cope.  More and more leaders are seeking innovative organization design approaches and solutions to address new and compelling marketplace...
Read Post

November 21, 2017 Organizational Design

Organizational Design for the Real World

Precision in language and clarity of thought go hand in hand. A few months back I was speaking with a leader about some work we were planning for his organization, and he said, “what I really see when we’re done...
Read Post

November 8, 2017 Finding Out what the Customer Really Wants

Finding Out What Really Matters to the Customer

Several years back, I did some strategic business planning work with a financial services client who was dealing with a sticky customer service issue. When this organization spoke with their customers about it, they expressed one thing as their primary...
Read Post

October 25, 2017 Agile Organization Design

How Do You Use Agile Principles in Organization Design?

An Agile Organization is one in which leaders have thoughtfully and intentionally embedded Agile principles into the ways the organization works.  Because the benefits of Agile can be so significant, organizations are exploring how to change traditional ways of working...
Read Post