May 3, 2017 Organization Capabilities

Cracking the M&A Code: Aligning Organization Capabilities

Deals are happening all the time – many with lots of hype from investors, analysts and executives.  The right acquisition can combine break-through capabilities to deliver distinctive capabilities to the market.  However, too often the promises of the deal never...
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April 19, 2017 Business Model

How HR Can Enable Business Model Differentiation – Five Keys

Support functions like Human Resources are essential to the smooth execution of an organization’s strategy and business model, but too often they fail to deliver.  This is not because HR professionals and leaders are ill-intentioned.  Support functions have tremendous power...
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March 29, 2017 Shared Services

How to Maximize Shared Service Effectiveness and Efficiency

Many businesses look to shared services to optimize their performance and help them meet the bottom line. When properly designed and implemented, shared services can increase efficiency, cut costs, maximize synergies, improve performance, and/or enhance your services and capabilities. With...
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March 15, 2017 Strategy Implementation

Strategy Implementation Your Customers Can Feel

How do you deliver an unforgettable experience to your customers that will differentiate you from your competitors? The answer is fairly simple: Understand what customers see as “critical moments” with your product/services. Make sure your customers can feel your strategy...
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March 8, 2017 Organization Alignment

The Two Faces of Achieving Organization Alignment

It is hard to overstate the benefits of organization alignment. Aligned organizations better implement and realize their strategies, can do more with fewer resources, are faster, and generally perform better in the marketplace. However, it is important to realize that...
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