July 12, 2017 organization diagnosis

When Knowing the “Root Cause” is Not Enough

In our organization diagnostic work we often compare finding the root cause of an organization issue to finding the root cause of an illness. This medical metaphor has recently become even more useful because the medical industry in North America...
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July 5, 2017 Organizational Strategy

Making M&As Work: The 3 Levels of Organizational Blending

When Amazon announced that it had acquired Whole Foods Market, reactions from the media and thought leaders were immediate and varied. Some applauded the breakthrough deal as a herald to a new era of online/offline synergies, while other responses amounted...
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June 28, 2017 Organizational Alignment

The Hidden Costs of an Obsolete Structure

“As long as there is a global marketplace and exploding technological progress, the need for formalized and ongoing organization alignment efforts will continue.” Mastering the Cube, Chapter 8 Like the foundation of a house, the structure of your organization is the...
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June 14, 2017 Organization Alignment

How to Avoid Being “Disrupted”

Visit any business news site and you’ll find at least one article talking about “disruptors.” Uber has disrupted the urban transportation business. Airbnb has disrupted the hotel business. Amazon has disrupted the entire retail industry. Any analyst will be happy...
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June 7, 2017 Organization Culture

Using Analytics to Build a Culture of Insights

How do the people in your organization approach major decisions? Do they rely on gut instinct? Do they ask superiors, coworkers, or customers? Or do they turn to analytics for insights that can help them make the best choice based...
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May 24, 2017 Business Model

Has Your Business Model Spawned a Monopoly Mentality?

As an organization grows, internal support structures evolve to handle certain services that are needed throughout the company. It needs HR to manage hiring and employee relations. It needs IT to keep the company’s technology assets running efficiently. It needs...
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May 17, 2017 Organization Culture

Is Your Corporate Culture Out of Alignment?

What do Starbucks, Zappos, Southwest Airlines, Dropbox, and Twitter all have in common? Each has a distinct corporate culture that infuses everything it does, from marketing to hiring practices to strategic decision making. If you’re familiar with the system we...
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May 10, 2017 Change Transformation

How Proper Diagnosis Leads to Change Transformation Success

The times of “stasis” in organization life are nearly gone, and the notion of being “Always on” transformation has gained more traction than ever (BCG). New frameworks, improvement approaches, and ways of working (such as Agile and digital transformation) are...
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