July 19, 2017

Change Management in an Agile Organization

More and more companies are adapting Agile methods and principles in the way they work. However, most change management practices have evolved out of linear ways of working (like project management or waterfall development), not from Agile ways of working.... Read Post

July 12, 2017

When Knowing the “Root Cause” is Not Enough

In our organization diagnostic work we often compare finding the root cause of an organization issue to finding the root cause of an illness. This medical metaphor has recently become even more useful because the medical industry in North America... Read Post

July 5, 2017

Making M&As Work: The 3 Levels of Organizational Blending

When Amazon announced that it had acquired Whole Foods Market, reactions from the media and thought leaders were immediate and varied. Some applauded the breakthrough deal as a herald to a new era of online/offline synergies, while other responses amounted... Read Post

June 28, 2017

The Hidden Costs of an Obsolete Structure

“As long as there is a global marketplace and exploding technological progress, the need for formalized and ongoing organization alignment efforts will continue.” Mastering the Cube, Chapter 8 Like the foundation of a house, the structure of your organization is the... Read Post

June 14, 2017

How to Avoid Being “Disrupted”

Visit any business news site and you’ll find at least one article talking about “disruptors.” Uber has disrupted the urban transportation business. Airbnb has disrupted the hotel business. Amazon has disrupted the entire retail industry. Any analyst will be happy... Read Post

June 7, 2017

Using Analytics to Build a Culture of Insights

How do the people in your organization approach major decisions? Do they rely on gut instinct? Do they ask superiors, coworkers, or customers? Or do they turn to analytics for insights that can help them make the best choice based... Read Post

May 24, 2017

Has Your Business Model Spawned a Monopoly Mentality?

As an organization grows, internal support structures evolve to handle certain services that are needed throughout the company. It needs HR to manage hiring and employee relations. It needs IT to keep the company’s technology assets running efficiently. It needs... Read Post

May 17, 2017

Is Your Corporate Culture Out of Alignment?

What do Starbucks, Zappos, Southwest Airlines, Dropbox, and Twitter all have in common? Each has a distinct corporate culture that infuses everything it does, from marketing to hiring practices to strategic decision making. If you’re familiar with the system we... Read Post