August 14, 2018

Creating an Organization Culture of Alignment

An organization’s culture is a powerful thing. Culture significantly influences the way people think, behave, and relate to one another within an organization, as well as how they relate to customers and vendors. Because of this, its culture directly impacts...
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July 31, 2018 Customer Satisfaction

Maintaining Customer Satisfaction During Change Transformation

With today’s availability of countless sophisticated tools, software and management systems, customized training programs, and strategic planning applications, it can be easy to forget the reason we have all of these tools and systems in the first place: the customer....
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July 25, 2018 Agile Organization Design

How to Structure Your Agile Organization Design Team

To fully benefit from an Agile organization design effort, you need effective teams and means of engaging stakeholders and customers. True to Agile principles, your team should be customer-centric, flexible enough to respond to market changes, and capable of producing...
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July 11, 2018 Work Processes

Is It Worth the Time to Map Current State Work Processes?

The world is moving fast. Today’s most successful businesses employ agile practices and processes that enable them to keep pace with rapidly changing markets, customer trends, global events and economic shifts. That level of flexibility requires ongoing assessment, analysis and...
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June 26, 2018 Resourcing

Why Resource Choice Matters in Organization Transformation

Resourcing is a perpetual challenge organizations face in driving transformation. Sooner or later, every transformation leader will find him or herself in the position of needing specific talent or resources other than those which are normally under their control. When...
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June 12, 2018

4 Keys to Managing Your Change Implementation Journey

In the initial stages of an organization redesign, enthusiasm often runs high. Everyone is excited to brainstorm new ideas and develop new solutions for solving problems or issues in ways that are more effective, efficient, and profitable. But as important...
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