Critical questions need to be asked and answered about how work will be done and resources organized.
Business growth is a positive thing; however, it can create its own set of challenges. Designing an organization for growth takes planning, thoughtful coordination, and a proper configuration of resources. Whether growth is predicted to come from new products or a changed business or geographic expansion or through emerging technology, there are critical questions that need to be asked and answered about how work will be done and resources organized. Most organizations are good at executing plans and delivering operational results. But growth demands that organizations identify the strategic capabilities that will differentiate the organization. Leaders then design the organization to deliver those capabilities while keeping costs in check.
One client was in the throes of incredible business expansion and growing their employee base at over 30%. Unfortunately, they didn’t have the flexibility to grow their support functions like IT, HR, and finance in line with business and employee growth. This forced the business to acknowledge the strategic areas of the business and the capabilities that would fuel business growth, all the while finding ways to do work smarter than in the past. Even though these growing pains were tough for a time, the focus on aligning resources to enable strategic work instead of shifting or containing resources in support areas, helped the business not only keep up with the growth — but also sustain it.
AlignOrg Solutions helps leaders systematically work through the strategic organization design challenges associated with growing a business. We follow a simple set of steps that prompt the right questions and facilitate the right discussions. Leaders must make tough trade-offs that will focus limited resources on the growth levers of the business. These steps follow our proven approach to leading transformational change: