Post Archive



July 12, 2017

When Knowing the “Root Cause” is Not Enough

In our organization diagnostic work we often compare finding the root cause of an organization issue to finding the root cause of an illness. This medical metaphor has recently become even more useful because the medical industry in North America...
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June 28, 2017

The Hidden Costs of an Obsolete Structure

“As long as there is a global marketplace and exploding technological progress, the need for formalized and ongoing organization alignment efforts will continue.” Mastering the Cube, Chapter 8 Like the foundation of a house, the structure of your organization is the...
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May 10, 2017

How Proper Diagnosis Leads to Change Transformation Success

The times of “stasis” in organization life are nearly gone, and the notion of being “Always on” transformation has gained more traction than ever (BCG). New frameworks, improvement approaches, and ways of working (such as Agile and digital transformation) are...
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March 29, 2017

How to Maximize Shared Service Effectiveness and Efficiency

Many businesses look to shared services to optimize their performance and help them meet the bottom line. When properly designed and implemented, shared services can increase efficiency, cut costs, maximize synergies, improve performance, and/or enhance your services and capabilities. With...
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February 15, 2017

Sharpening Your Focus to Three

How often do organizations implement changes developed during strategic planning sessions? While reports vary on the subject, the working reality is that many organizations feel completely overwhelmed with the amount of work they must do to achieve true transformation. How...
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