Post Archive



April 19, 2017

How HR Can Enable Business Model Differentiation – Five Keys

Support functions like Human Resources are essential to the smooth execution of an organization’s strategy and business model, but too often they fail to deliver.  This is not because HR professionals and leaders are ill-intentioned.  Support functions have tremendous power... Read Post

March 29, 2017

How to Maximize Shared Service Effectiveness and Efficiency

Many businesses look to shared services to optimize their performance and help them meet the bottom line. When properly designed and implemented, shared services can increase efficiency, cut costs, maximize synergies, improve performance, and/or enhance your services and capabilities. With... Read Post

March 15, 2017

Strategy Implementation Your Customers Can Feel

How do you deliver an unforgettable experience to your customers that will differentiate you from your competitors? The answer is fairly simple: Understand what customers see as “critical moments” with your product/services. Make sure your customers can feel your strategy... Read Post

February 15, 2017

Sharpening Your Focus to Three

How often do organizations implement changes developed during strategic planning sessions? While reports vary on the subject, the working reality is that many organizations feel completely overwhelmed with the amount of work they must do to achieve true transformation. How... Read Post

February 1, 2017

Benefits of Doing Organization Design in an Agile Way

Agile methodologies have been used since the early 2000s, and most people are familiar with its use in rapid, iterative software development. However, are there other applications for Agile methods and principles? Can we apply Agile principles more generally even... Read Post