BLOGS

Communication Salmonella – Tips to Avoid Serving Undercooked Information

Why is it that we know we shouldn’t serve up undercooked meat, but we struggle with serving up undercooked information? This past weekend, my family came into the house and were welcomed with the delectable aroma of something baking in the oven. It wasn’t anything fancy – a nice little

Flying In The Face of Data: Why The Logical Choice Isn’t Always The Right Choice

In a world where everyone has virtually unlimited information at their fingertips, we are living in the most data-driven society ever imagined. Whether it be through an online price calculator, or comparing products side-by-side on Amazon, or just looking up facts on Google, people consult data to answer seemingly every

measuring organization change

How to Measure and Evaluate Organization Transformation Effectiveness

Organization change is a big and complex undertaking. It is easy to get caught up in the process itself, especially when the transformation takes place over the course of months or years. But ultimately, it’s essential to stay focused on the reason for the change. At some point, the time

Two Reasons to Take A Process Approach to Organization Design

In art and art education circles, there is an ongoing debate around the concept of Process vs. Product. The conventional approach focuses on the end product as the ultimate goal. Process art, on the other hand, emphasizes the creative journey—and proponents of this approach claim that it fosters self-confidence and

Choosing Change Agents

Choosing Change Agents: It’s Not All About Position

One of the keys to success in an organization transformation is having the right people involved. Before any of the work can be done around planning and implementing change, it’s important to gain clarity on the roles involved and who will fill them. A common assumption in organizations when choosing

Organization Transformation

Ensuring Clean Hand-Offs in Organization Transformation

The idea of “passing the baton” in a relay race is often used as a metaphor for the handoffs that occur as work moves from one person or function of a business to the next. These transitions are critical junctures in organization transformation; being able to manage organization design “baton

Capability Building

Internal Capability Building for Org Design: Bridging the Experience Gap

Every organization likes to build muscles around their ability to facilitate organization transformation. Internal capability building in disciplines such as organization design, change management, and program or project management is an excellent way to do this. However, we must take care to bridge the gap between theory and practice when

Organization Design for the Gig Economy

Finding good people has always been a challenge for many organizations. Now, in an economy that has been described as a “war for top talent,” the search for competent workers has taken on an even more urgent tone. Yet, many companies are overlooking a large pool of talented professionals that

Neuroscience of Change

The Neuroscience of Change Influences Organization Transformation

Change management is a complex affair. Successful organization change requires a thorough understanding of past and current market conditions, organization structure, and operational efficiency. But perhaps the most important thing change leaders must grasp is the way the human mind reacts to change. Leaders new to change management are often