Post Archive



June 28, 2017

The Hidden Costs of an Obsolete Structure

“As long as there is a global marketplace and exploding technological progress, the need for formalized and ongoing organization alignment efforts will continue.” Mastering the Cube, Chapter 8 Like the foundation of a house, the structure of your organization is the... Read Post

June 14, 2017

How to Avoid Being “Disrupted”

Visit any business news site and you’ll find at least one article talking about “disruptors.” Uber has disrupted the urban transportation business. Airbnb has disrupted the hotel business. Amazon has disrupted the entire retail industry. Any analyst will be happy... Read Post

June 7, 2017

Using Analytics to Build a Culture of Insights

How do the people in your organization approach major decisions? Do they rely on gut instinct? Do they ask superiors, coworkers, or customers? Or do they turn to analytics for insights that can help them make the best choice based... Read Post

May 24, 2017

Has Your Business Model Spawned a Monopoly Mentality?

As an organization grows, internal support structures evolve to handle certain services that are needed throughout the company. It needs HR to manage hiring and employee relations. It needs IT to keep the company’s technology assets running efficiently. It needs... Read Post

May 3, 2017

Cracking the M&A Code: Aligning Organization Capabilities

Deals are happening all the time – many with lots of hype from investors, analysts and executives.  The right acquisition can combine break-through capabilities to deliver distinctive capabilities to the market.  However, too often the promises of the deal never... Read Post

April 19, 2017

How HR Can Enable Business Model Differentiation – Five Keys

Support functions like Human Resources are essential to the smooth execution of an organization’s strategy and business model, but too often they fail to deliver.  This is not because HR professionals and leaders are ill-intentioned.  Support functions have tremendous power... Read Post

March 29, 2017

How to Maximize Shared Service Effectiveness and Efficiency

Many businesses look to shared services to optimize their performance and help them meet the bottom line. When properly designed and implemented, shared services can increase efficiency, cut costs, maximize synergies, improve performance, and/or enhance your services and capabilities. With... Read Post

March 15, 2017

Strategy Implementation Your Customers Can Feel

How do you deliver an unforgettable experience to your customers that will differentiate you from your competitors? The answer is fairly simple: Understand what customers see as “critical moments” with your product/services. Make sure your customers can feel your strategy... Read Post