Post Archive



July 12, 2017

When Knowing the “Root Cause” is Not Enough

In our organization diagnostic work we often compare finding the root cause of an organization issue to finding the root cause of an illness. This medical metaphor has recently become even more useful because the medical industry in North America...
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June 28, 2017

The Hidden Costs of an Obsolete Structure

“As long as there is a global marketplace and exploding technological progress, the need for formalized and ongoing organization alignment efforts will continue.” Mastering the Cube, Chapter 8 Like the foundation of a house, the structure of your organization is the...
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June 14, 2017

How to Avoid Being “Disrupted”

Visit any business news site and you’ll find at least one article talking about “disruptors.” Uber has disrupted the urban transportation business. Airbnb has disrupted the hotel business. Amazon has disrupted the entire retail industry. Any analyst will be happy...
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June 7, 2017

Using Analytics to Build a Culture of Insights

How do the people in your organization approach major decisions? Do they rely on gut instinct? Do they ask superiors, coworkers, or customers? Or do they turn to analytics for insights that can help them make the best choice based...
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May 24, 2017

Has Your Business Model Spawned a Monopoly Mentality?

As an organization grows, internal support structures evolve to handle certain services that are needed throughout the company. It needs HR to manage hiring and employee relations. It needs IT to keep the company’s technology assets running efficiently. It needs...
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May 3, 2017

Cracking the M&A Code: Aligning Organization Capabilities

Deals are happening all the time – many with lots of hype from investors, analysts and executives.  The right acquisition can combine break-through capabilities to deliver distinctive capabilities to the market.  However, too often the promises of the deal never...
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April 19, 2017

How HR Can Enable Business Model Differentiation – Five Keys

Support functions like Human Resources are essential to the smooth execution of an organization’s strategy and business model, but too often they fail to deliver.  This is not because HR professionals and leaders are ill-intentioned.  Support functions have tremendous power...
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